Point 2 Point Physiotherapy – Privacy Policy
Point 2 Point Physiotherapy is committed to protecting the privacy and confidentiality of your health and personal information.
1. Why we collect your information:
We collect health and personal information to provide health care services, communicate with you, and manage administrative tasks.
2. How we use it:
Your information may be used to:
- Provide health care and treatment
- Communicate about appointments, follow-up care, and health services
- Prepare reports or submit claims to insurers or Medicare
- Perform administrative tasks required by law
3. Storage and Security:
Your health information is stored securely in password-protected practice software and is accessible only by health practitioners and administrative team members who need it to perform their duties.
4. Disclosure:
Your information will not be shared with third parties except:
- With your consent
- To health practitioners involved in your care (such as your doctor or specialist)
- To insurers (WorkCover, TAC, health funds) for reimbursement
- Where required by law (such as a court order)
5. Access:
You have the right to view or request a copy of your health information at any time.
6. Questions or Concerns:
If you have any questions about how we handle your health information, please speak to us directly or call us at 03 9078 7287.